Testimonials

WHAT OUR CLIENTS & CUSTOMERS HAVE TO SAY….

“Thanks so much for all your help over the last few days you are a asset to your company, defiantly recommend you”

Kylee Bennett

“Around 8-10 weeks prior to taking possession of my investment property I began to look for an agent to manage the property.  I emailed Surat Basin Real Estate and another prominent real estate agency seeking a market update, rental potential etc.  I got a prompt response and a friendly email with lots of information and a realistic picture of the market from Pam Moloney and no response from the other agency.  When I explained my situation – non-resident investor putting everything on the line to invest in a town/region I don’t live in and don’t know at all – to Pam, she volunteered to go to the building site, take a few photos and send them to me even though we have never met face-to-face and before we had even broached the subject of a property management contract.  SBRE found me a very high quality tenant within 48 hours of listing the property for rent in early June.  To date, all my dealing with Pam have been highly professional and efficient.  She has demonstrated very clearly that her business model is based on safeguarding and maximizing the interests of her landlord clients whilst ensuring the comfort and safety of her rental clients.”

 

Richard Sequeira (property owner)

 

“Since transferring my 4 properties to Surat basin Real Estate, your property managers keep me up-dated.  My rent money has always arrived in my bank account on time and the statements are emailed to me along with copies of the relevant tenancy documents.  When I received my first cd of photos of each property I was delighted to see how well cared for they were.  Last week your sales department sent me a courtesy market appraisal.  This is invaluable for me as I am contemplating using my equity to purchase more investment properties.  It is a great comfort to me to know that my Chinchilla investment properties are in safe hands.  Thank you for your professional service.”

 

Margaret Minogue (property owner)

 

“We would like to acknowledge the great communication you have with us in managing our properties as we live in Adelaide, South Australia.  Your property management team has always communicated, either by email or phone on any issues that may arise.  You always email us photos of the inspections and to date have been excellent in achieving the highest rent possible for our houses.  You also email us a statement for our accountant at the end of the financial year with all the details so that it is presentable by us to the accountant.  My son and I would like to thank you for your ongoing managing of our homes in Chinchilla and we will continue using Surat Basin Real Estate property management team for our homes in Chinchilla.  Thank you for all the support and information you and your team have been giving us and continue to give us while we own the properties in Chinchilla.”

 

Jim & Costa Roros (property owners)

 

 

“Finally I would like to make a comment about Anna.  She was the person who rented me the property and often answers the phone when I call, be it concerning my own rental or more recently the property rented by my employer. I would just like to say what a pleasure it has been to deal with her, how helpful she has been and how efficiently and clearly she has attended all my queries. “

 

Sacha (Chinchilla tenant)

 

 

Pam, we would personally like to let you know that your staff have gone above and beyond to help us as investors and nothing was too much trouble, you have a great team.  We have passed on our knowledge of the area and have given your business name to our numerous investor contacts.  Thank you both again for your kind assistance, we are sincerely looking forward to doing business in the very near future.

 

Arthur & Debbie Donkin (investors)